Remote Interpretation
Customer Experience
Start-ups cx Solutions
AI Automation
Over the Phone Interpretation

Instant language support through professional interpreters, available on-demand over the phone.

Video Remote Interpretation

Seamless interpretation via video for enhanced communication across languages and distances.

Sign Language Interpretation

Professional sign language services bridging communication gaps for the hearing-impaired.

Customer Service

Delivering top-tier customer experiences with responsive, knowledgeable support teams.

Sales Generation

Driving revenue growth through targeted and effective sales outreach strategies.

Technical Support

Expert technical assistance to ensure smooth operations and resolve technical issues quickly.

Social Media Support

A dedicated team of experts with high problem-solving skills trained to quickly  

Chat Support

Real-time chat services to engage and assist customers efficiently and effectively.

Omnichannel

Comprehensive support across all communication channels for a seamless customer experience.

Humen Resource Outsourcing

Complete HR solutions to manage recruitment, onboarding, and employee relations.

Billing Support

Efficient billing services ensuring accuracy and timely processing for your business.

Payroll Processing

Reliable payroll services, ensuring your employees are paid accurately and on time.

Backend Support

Comprehensive backend services to optimize business operations and ensure smooth functionality.

Chatbot

Automated chat solutions that offer instant, intelligent responses to customer queries.

Virtual Assistant

AI-powered virtual assistants to streamline customer interactions and improve response times.

About Kalam

Learn more about Kalam CX, our mission, values, and commitment to delivering exceptional customer solutions.

Kalam Pulse

Stay updated with the latest industry insights, trends, and company news through our official blog.

Kalam Connect

Explore Kalam Connect, our company magazine featuring in-depth stories, interviews, and operational highlights.

Brand Guidelines

Access the official Kalam brand guidelines to maintain consistency across all branding and communications.

Contact Kalam

Reach out to us for inquiries, support, or partnership opportunities — we're here to help.

Welcome to Kalam Connect

Packed with engaging content ranging from professional highlights to personal victories, cultural celebrations to practical industry tips, all woven together to portray the dynamic and inclusive spirit of Kalam CX

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Celebrating the Birthday of our August Stars
August 22, 2025
Birthday
Celebrating the Birthday of our August Stars
Celebrating Ibrahim, Tuqa, and Amena on their birthdays this August, and thanking them for their dedication and the positive impact they bring to the Service Delivery team.
Birthday
we celebrate the personal milestones of our team members. It's a space where we acknowledge and share the joy of each team member's special day.
Yaroslava Cherkavska’s 1st Anniversary at Kalam
August 22, 2025
Celebration
Yaroslava Cherkavska’s 1st Anniversary at Kalam
Congratulating Yaroslava on her first anniversary as Service Delivery Supervisor, and appreciating her commitment, professionalism, and valuable contributions to Kalam’s success.
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Ibrahim Adel’s 2nd Anniversary at Kalam
August 22, 2025
Celebration
Ibrahim Adel’s 2nd Anniversary at Kalam
Celebrating Ibrahim’s second anniversary as Service Delivery Assistant Manager, and recognizing his dedication, leadership, and impact in driving operational excellence at Kalam.
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Hagar Essam’s 1st Anniversary at Kalam
August 22, 2025
Celebration
Hagar Essam’s 1st Anniversary at Kalam
Congratulating Hagar on her first anniversary as Service Delivery Supervisor, and thanking her for being an integral part of our journey and growth.
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Team Leader of the Month - July 2025
August 14, 2025
Top Performers
Team Leader of the Month - July 2025
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Top Performers - July 2025
August 14, 2025
Top Performers
Top Performers - July 2025
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
New Service Delivery Supervisor - Mahmoud Hosny
August 8, 2025
Promotions
New Service Delivery Supervisor - Mahmoud Hosny
We are thrilled to announce the promotion of Mahmoud Hosny to Service Delivery Supervisor
Promotions
we proudly announce and celebrate the career advancements within our Kalam CX family.
Team Leader of the Month - March 2025
July 13, 2025
Top Performers
Team Leader of the Month - March 2025
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Team Leaders of the Month - April 2025
July 13, 2025
Top Performers
Team Leaders of the Month - April 2025
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Top Performers - June 2025
July 11, 2025
Top Performers
Top Performers - June 2025
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Team Leaders of the Month - June 2025
July 11, 2025
Top Performers
Team Leaders of the Month - June 2025
Announcing Our Service Delivery Top Performers!
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Celebrating Mohammed Awad’s 1st Work Anniversary!
July 11, 2025
Celebration
Celebrating Mohammed Awad’s 1st Work Anniversary!
Mohammed Awad’s 1st anniversary as our Service Delivery Assistant Manager!
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
June Birthday Wishes – Service Delivery Team
June 18, 2025
Birthday
June Birthday Wishes – Service Delivery Team
Please join us in celebrating the birthdays of our amazing team members from the Service Delivery department born in June!
Birthday
we celebrate the personal milestones of our team members. It's a space where we acknowledge and share the joy of each team member's special day.
Team Leaders of the Month – May 2025
June 18, 2025
Top Performers
Team Leaders of the Month – May 2025
We are proud to recognize the outstanding performance and leadership of our Top Achiever Team Leader for May:
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Top Performers - May 2025
June 13, 2025
Top Performers
Top Performers - May 2025
We are thrilled to recognize and celebrate the outstanding efforts of our Top Performers for May 2025!
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Happy Birthday Samar Alaa – A True Pillar of Kalam!
June 6, 2025
Birthday
Happy Birthday Samar Alaa – A True Pillar of Kalam!
Please join us in wishing Samar a year filled with happiness, health, and success
Birthday
we celebrate the personal milestones of our team members. It's a space where we acknowledge and share the joy of each team member's special day.
Happy Birthday to Our May Stars!
May 30, 2025
Birthday
Happy Birthday to Our May Stars!
Let’s take a moment to celebrate the wonderful Service Delivery team members who marked their birthdays in the month of May!
Birthday
we celebrate the personal milestones of our team members. It's a space where we acknowledge and share the joy of each team member's special day.
A Beautiful Beginning: Congratulations Youssef & Marwa!
May 28, 2025
Celebration
A Beautiful Beginning: Congratulations Youssef & Marwa!
Here’s to love, laughter, and a lifetime of happiness for the lovely couple!
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
3 Years of Talent & Dedication – Thank You, Habiba!
May 9, 2025
Celebration
3 Years of Talent & Dedication – Thank You, Habiba!
Habiba Saad marks her 3rd year with Kalam today. As our Talent Acquisition Supervisor, she’s been a cornerstone of our growth — bringing the right people, culture, and values together. Here’s to many more milestones!
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Celebrating 2 Years of Growth and Dedication – SD Team Spotlight!
May 8, 2025
Celebration
Celebrating 2 Years of Growth and Dedication – SD Team Spotlight!
Join us in congratulating Sherif Zakaria, Shahenda Ahmed, and Mohamed Ashraf on their 2nd work anniversary. Their unique strengths and shared dedication make them core to our success in Service Delivery.
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Top Performers - April 2025
May 8, 2025
Top Performers
Top Performers - April 2025
Let’s celebrate the team members who shined the brightest last month. Their dedication, quality, and impact set them apart — and we’re proud to recognize their achievements.
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Joshua Siew Sets a New Record in Interpretation Minutes!
May 8, 2025
Recognition
Joshua Siew Sets a New Record in Interpretation Minutes!
In April 2025, Joshua achieved what no one has done before—he set the highest record of interpretation minutes in a single month. His relentless performance and commitment to excellence set him apart as a role model for us all.
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Kalam.cx Office Transformation – A Space Reimagined
May 7, 2025
Celebration
Kalam.cx Office Transformation – A Space Reimagined
Watch how our environment evolved to reflect our culture — dynamic, focused, and human-centered. Special thanks to AG Media for making this transformation possible.
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Your Opinion Matter - Review Kalam
May 3, 2025
Announcements
Your Opinion Matter - Review Kalam
Now it’s time to let the world hear your voice.
Announcements
The central hub for all the latest news and updates from Kalam CX.
Celebrating Our April Stars at Kalam!
April 9, 2025
Birthday
Celebrating Our April Stars at Kalam!
As we journey through April, we take a joyful moment to recognize and celebrate the birthdays of four incredible individuals whose dedication, energy, and commitment make Kalam stronger every day.
Birthday
we celebrate the personal milestones of our team members. It's a space where we acknowledge and share the joy of each team member's special day.
Top Performers - March 2025
April 9, 2025
Top Performers
Top Performers - March 2025
March was a month of milestones and momentum, and our top performers were right at the heart of it all. Through the spirit of Ramadan, teamwork, and purpose-driven dedication, you helped us grow, innovate, and shine brighter together. Your achievements echo our values of connection, growth, and service—and we couldn’t be more proud of what you’ve accomplished. Keep leading by example and inspiring those around you!
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Top Performers - February 2025
April 9, 2025
Top Performers
Top Performers - February 2025
In February, our incredible Kalam team continued to set the bar high with their outstanding contributions, unwavering commitment, and consistent drive for excellence. Whether supporting clients, driving internal efficiency, or helping peers succeed, each top performer demonstrated remarkable dedication to our shared mission. Your efforts truly shaped the success of this month, and we are grateful to have such passionate individuals on board
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Kalam Ramadan Event 2025
March 17, 2025
Events
Kalam Ramadan Event 2025
we believe that strong connections and shared values are the foundation of our success. Our Ramadan Annual Event 2024 was a moment to reflect, appreciate, and come together as a team.
Events
A vibrant showcase of the various events that take place at Kalam CX.
Wishing a Happy Birthday to Shahenda Ahmed! 🎉
March 5, 2025
Birthday
Wishing a Happy Birthday to Shahenda Ahmed! 🎉
We take a moment to celebrate Shahenda Ahmed, our dedicated Service Delivery Supervisor, on her special day! 🎂✨
Birthday
we celebrate the personal milestones of our team members. It's a space where we acknowledge and share the joy of each team member's special day.
New Vacancy - Interpretation Trainer (Spanish/English)
February 25, 2025
Vacancies
New Vacancy - Interpretation Trainer (Spanish/English)
We’re excited to announce a new Interpretation Trainer role for Native Spanish speakers,
Vacancies
we open doors to new possibilities and career advancement for our team at Kalam CX.
Celebrating One Year of Dedication & Excellence!
February 19, 2025
Celebration
Celebrating One Year of Dedication & Excellence!
The 1st anniversary of Amr Ehab and Tuqa Ashraf Zahran
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Recognition of Mohamed’s Outstanding Contributions to Process Automation
February 12, 2025
Recognition
Recognition of Mohamed’s Outstanding Contributions to Process Automation
His hard work and commitment have made a significant impact
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Celebrating Our Top Achiever – Marwa El Khateeb!
February 11, 2025
Top Performers
Celebrating Our Top Achiever – Marwa El Khateeb!
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Recognition & Appreciation – Thank You, Lisa!
February 11, 2025
Recognition
Recognition & Appreciation – Thank You, Lisa!
Exceptional dedication and outstanding performance over the past five months since joining Kalam.
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Top Performers - January 2025
February 7, 2025
Top Performers
Top Performers - January 2025
Join us in congratulating this incredible team for their well-earned recognition!
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Double Celebration – Happy 1st Anniversary & Birthday, Mohamed! 🎉🎂
February 4, 2025
Birthday
Double Celebration – Happy 1st Anniversary & Birthday, Mohamed! 🎉🎂
On this special occasion, we celebrate not only his professional milestones but also the person he is—hardworking, committed, and always striving for excellence.
Birthday
we celebrate the personal milestones of our team members. It's a space where we acknowledge and share the joy of each team member's special day.
Kalam CX is Now ISO 9001 Certified! 🌟
January 25, 2025
Announcements
Kalam CX is Now ISO 9001 Certified! 🌟
Kalam CX has officially achieved the ATC ISO 9001 Certification of Management System!
Announcements
The central hub for all the latest news and updates from Kalam CX.
Regional Talent Acquision Vacancy are now open !!
January 9, 2025
Vacancies
Regional Talent Acquision Vacancy are now open !!
If you have passion within Talent Acquisition field and want to build your career furtherly. then this is the right opportunity for you
Vacancies
we open doors to new possibilities and career advancement for our team at Kalam CX.
Top Performers - December 2024
January 9, 2025
Top Performers
Top Performers - December 2024
December brought an inspiring close to our performance journey with the recognition of our top achievers
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Top Performers - November 2024
December 30, 2024
Top Performers
Top Performers - November 2024
November was a month of excellence, and we are proud to announce the top performers who went above and beyond to make a difference.
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Top Performers - October 2024
December 30, 2024
Top Performers
Top Performers - October 2024
This month's highlights include achieving key milestones, exceeding performance expectations, and demonstrating outstanding teamwork.
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Our Team Building Activities Fostering Connections and Growth
December 25, 2024
Events
Our Team Building Activities Fostering Connections and Growth
From collaborative challenges to fun-filled games, these events brought our team closer together, strengthening bonds and fostering a culture of connection and growth
Events
A vibrant showcase of the various events that take place at Kalam CX.
Partner Success Manager Vacancy is Available
December 22, 2024
Vacancies
Partner Success Manager Vacancy is Available
Partner Success Manager Vacancy is Available
Vacancies
we open doors to new possibilities and career advancement for our team at Kalam CX.
Service Delivery Assistant Manager vacancy is available
December 22, 2024
Vacancies
Service Delivery Assistant Manager vacancy is available
Service Delivery Assistant Manager vacancy is available
Vacancies
we open doors to new possibilities and career advancement for our team at Kalam CX.
Acknowledging Team Leadership Excellence: Mohamed Badreldin
December 22, 2024
Recognition
Acknowledging Team Leadership Excellence: Mohamed Badreldin
Thank you, Mohamed, for going the extra mile and inspiring others with your remarkable work ethic!
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Celebrating Excellence: Interpreter Joshua Siew
December 22, 2024
Recognition
Celebrating Excellence: Interpreter Joshua Siew
We're incredibly proud of his hard work and professionalism, and we look forward to his continued success and dedication to excellence!
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Kalam at Ain Shams University – Shaping the Future!
December 6, 2024
Events
Kalam at Ain Shams University – Shaping the Future!
Kalam CX’s Talent Acquisition team proudly visited Ain Shams University for a dedicated recruitment event aimed at discovering and connecting with talented individuals eager to join the world of remote interpretation.
Events
A vibrant showcase of the various events that take place at Kalam CX.
Happy Birthday Nechirwan
October 30, 2024
Birthday
Happy Birthday Nechirwan
Wishing our dedicated Service Delivery Supervisor, Nechirwan Rasheed, a wonderful birthday! 🎉
Birthday
we celebrate the personal milestones of our team members. It's a space where we acknowledge and share the joy of each team member's special day.
Celebrating Mariam’s 1st Anniversary with Kalam CX!
October 29, 2024
Celebration
Celebrating Mariam’s 1st Anniversary with Kalam CX!
we’re thrilled to celebrate a special milestone for Mariam, who has completed her 1st year with Kalam CX as an invaluable MNX Supervisor.
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Celebrating MNX Team Anniversaries
October 24, 2024
Celebration
Celebrating MNX Team Anniversaries
Your exceptional skills and commitment to excellence have set a high standard for us all. Thank you for being an essential part of our team and for your incredible contributions. Here's to celebrating your achievements and looking forward to many more years of success together! 🎉👏
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
MNX Top Supervisor September 24 - Marina Khalil
October 18, 2024
Leader of the month
MNX Top Supervisor September 24 - Marina Khalil
she has already shown remarkable leadership and dedication. Her outstanding performance is a testament to her commitment, and we look forward to seeing more from her in the future.
Leader of the month
Celebrating the leaders who have gone above and beyond in managing their teams.
Celebrating Your One Year Anniversary at Kalam CX!
October 15, 2024
Celebration
Celebrating Your One Year Anniversary at Kalam CX!
We are thrilled to celebrate Mohamed Ashraf and Shahenda Ahmed on reaching their one-year anniversary at Kalam CX!
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Rana Haedi Appreciation Letter
October 15, 2024
Recognition
Rana Haedi Appreciation Letter
We are pleased to share our appreciation for Rana Haedi, whose hard work and dedication have been an inspiration to us all.
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Eid Mubarak! Celebrating Togetherness and Gratitude
October 15, 2024
Celebration
Eid Mubarak! Celebrating Togetherness and Gratitude
Eid Mubarak to all! As we celebrate this joyous occasion, we want to reflect on the values of togetherness, gratitude, and community that make our team strong. Wishing you all peace, happiness, and success in the year ahead.
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Norhan Wahby Appreciation
October 15, 2024
Recognition
Norhan Wahby Appreciation
Your hard work and positive energy have not gone unnoticed, and we are proud to have you with us!
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Outstanding Feedback for Nizamuddine Muslih
October 15, 2024
Recognition
Outstanding Feedback for Nizamuddine Muslih
Your dedication to excellence and your positive impact on the team have made a significant difference. Keep up the great work!
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Birthday Wishes Mohamed Kassem
October 15, 2024
Birthday
Birthday Wishes Mohamed Kassem
We take a moment to celebrate not just your birthday but also the positive energy you bring to the team.
Birthday
we celebrate the personal milestones of our team members. It's a space where we acknowledge and share the joy of each team member's special day.
Welcome Nermine El-Ghoury to Our Team!
October 15, 2024
Announcements
Welcome Nermine El-Ghoury to Our Team!
Join us in welcoming Nermine El-Ghoury to our team! We’re excited to have her onboard and look forward to seeing the amazing contributions she will make.
Announcements
The central hub for all the latest news and updates from Kalam CX.
Mohamed Abdel Baset Anniversary
October 15, 2024
Celebration
Mohamed Abdel Baset Anniversary
His dedication and outstanding contributions have greatly impacted our success. Congratulations, Mohamed, and thank you for being an essential part of the team!
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Congratulations to Our New Workforce Management Supervisor!
October 15, 2024
Promotions
Congratulations to Our New Workforce Management Supervisor!
we know the future holds great things as they continue to lead and inspire excellence within the team.
Promotions
we proudly announce and celebrate the career advancements within our Kalam CX family.
Celebrating Mazen Khashab's Outstanding Achievements!
October 15, 2024
Celebration
Celebrating Mazen Khashab's Outstanding Achievements!
We are grateful to have you on the team and look forward to celebrating many more accomplishments with you!
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Celebrating Maha Abdelfatah
October 15, 2024
Celebration
Celebrating Maha Abdelfatah
We’re proud to celebrate your achievements and thank you for being such a valuable part of our team.
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Thank you Mario Serna
October 15, 2024
Recognition
Thank you Mario Serna
Your contributions have been invaluable, and we appreciate everything you’ve done to help the team thrive!
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Exciting News Congratulations to Ibrahim Adel on His New Role!
October 15, 2024
Promotions
Exciting News Congratulations to Ibrahim Adel on His New Role!
His hard work and dedication have earned him this well-deserved promotion
Promotions
we proudly announce and celebrate the career advancements within our Kalam CX family.
Habiba Saad Anniversary
October 15, 2024
Celebration
Habiba Saad Anniversary
Her commitment and passion continue to be a driving force behind our success.
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Recognizing Hana Diaa's Outstanding Achievements
October 15, 2024
Recognition
Recognizing Hana Diaa's Outstanding Achievements
Your dedication and efforts have truly made a positive impact. We’re proud to have you as part of our team and look forward to celebrating more of your successes!
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Exceptional Feedback for Filipe Zoega
October 15, 2024
Recognition
Exceptional Feedback for Filipe Zoega
Your professionalism and dedication have not gone unnoticed, and we are incredibly proud to have you as part of our team.
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Recognition of Excellence Emaan Ali's Outstanding Performance
October 15, 2024
Recognition
Recognition of Excellence Emaan Ali's Outstanding Performance
Your hard work and dedication have not only been recognized but also deeply appreciated. We are excited to see what you will achieve next!
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Congratulations on reaching your 3-year milestone with us!
October 15, 2024
Celebration
Congratulations on reaching your 3-year milestone with us!
we proudly celebrate the incredible journey of Dipak and Manusha Khadka, who have reached the remarkable milestone of three years with us
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Delma Aguirre Appreciation
October 15, 2024
Recognition
Delma Aguirre Appreciation
Your contributions have been invaluable, and we want to take this opportunity to say thank you for all that you do!
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Basma Salah Anniversary
October 15, 2024
Celebration
Basma Salah Anniversary
Here's to celebrating her commitment and looking forward to another year of success together!
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Meet our New Senior Talent Acquisition Specialists
October 15, 2024
Promotions
Meet our New Senior Talent Acquisition Specialists
Their expertise and passion will be invaluable in driving our talent strategy forward. We’re excited to see the great things they will achieve!
Promotions
we proudly announce and celebrate the career advancements within our Kalam CX family.
Celebrating Dedication A Thank You to Ahmed-Samir
October 15, 2024
Recognition
Celebrating Dedication A Thank You to Ahmed-Samir
Today, we want to take a moment to celebrate Ahmed-Samir for his exceptional dedication and unwavering commitment.
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Celebrating Youssef Elwakeel’s 1st Anniversary with Kalam
October 13, 2024
Announcements
Celebrating Youssef Elwakeel’s 1st Anniversary with Kalam
We are excited to celebrate a significant milestone—Youssef Elwakeel’s 1st anniversary with Kalam.
Announcements
The central hub for all the latest news and updates from Kalam CX.
Celebrating MNX Top Supervisor for August – Youssef Elwakeel
October 13, 2024
Leader of the month
Celebrating MNX Top Supervisor for August – Youssef Elwakeel
It gives us immense pleasure to announce that Youssef Elwakeel has been recognized as the MNX Top Supervisor for August.
Leader of the month
Celebrating the leaders who have gone above and beyond in managing their teams.
Celebrating MNX Team Success
October 13, 2024
Recognition
Celebrating MNX Team Success
We are thrilled to announce and celebrate the success of the MNX team
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Top Performers - September 2024
October 7, 2024
Top Performers
Top Performers - September 2024
Each individual has showcased exceptional dedication, commitment, and a relentless drive to exceed expectations.
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Introducing Our Self-Based Kalam Medical Training Program
October 7, 2024
Training & Development
Introducing Our Self-Based Kalam Medical Training Program
A cutting-edge e-learning initiative that is set to transform the ALTA conversion process.
Training & Development
We spotlight Kalam CX's dedication to the continuous growth and upskilling of our team.
A Heartfelt Thank You to Ibrahim Adel for His Dedication and Commitment
October 7, 2024
Recognition
A Heartfelt Thank You to Ibrahim Adel for His Dedication and Commitment
As a pillar of Kalam’s success, Ibrahim's fingerprints are evident in all our progress and achievements. Thank you, Ibrahim, for your incredible value and dedication!
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Celebrating Outstanding Performance: Recognition for Interpreter Dilan
October 7, 2024
Recognition
Celebrating Outstanding Performance: Recognition for Interpreter Dilan
We are proud to share some wonderful feedback from one of our clients regarding Interpreter Dilan.
Recognition
we shine a light on the exceptional talents within Kalam CX. This space is dedicated to celebrating the achievements and contributions of our star performers who consistently go above and beyond.
Celebrating Mohamed Kassem's 1st Anniversary at Kalam!
October 7, 2024
Celebration
Celebrating Mohamed Kassem's 1st Anniversary at Kalam!
congratulating Mohamed on his first anniversary and thanking him for being an integral part of our team.
Celebration
we joyfully mark a variety of special occasions and happy moments that matter to our team at Kalam CX.
Wishing Mohamed Tarek Badreldin a Happy Birthday!
October 7, 2024
Birthday
Wishing Mohamed Tarek Badreldin a Happy Birthday!
We wish Mohamed a year filled with achievements, happiness, and memorable moments.
Birthday
we celebrate the personal milestones of our team members. It's a space where we acknowledge and share the joy of each team member's special day.
Overcoming Challenges and Shaping the Future of Kalam with Mohamed Ayman
September 13, 2024
Events
Overcoming Challenges and Shaping the Future of Kalam with Mohamed Ayman
Join Mohamed Ayman, our Director of Operations, as he discusses the key challenges Kalam faces and the ambitious vision for operations in 2024. Filmed at the Kalam Annual Event, this insightful session explores how we are adapting to industry demands, improving operational efficiency, and preparing for a year of growth and success. Don't miss his perspective on the road ahead for Kalam!
Events
A vibrant showcase of the various events that take place at Kalam CX.
Emilia Renuldee - Client Relations in 2023: Reflecting on a Year of Growth
September 13, 2024
Events
Emilia Renuldee - Client Relations in 2023: Reflecting on a Year of Growth
Emilia Renuldee, Senior Client Relations Manager, looks back at 2023 and discusses the incredible work done by the Client Relations department. Learn about the department's role in strengthening client relationships and driving business growth.
Events
A vibrant showcase of the various events that take place at Kalam CX.
Islam Alokaily - Service Delivery Success in 2023: A Year in Review
September 13, 2024
Events
Islam Alokaily - Service Delivery Success in 2023: A Year in Review
Islam Alokaily, Global Head of Service Delivery, reflects on the achievements of the Service Delivery department in 2023. Discover the challenges faced, the immense effort put in, and the successes that paved the way for the future of Kalam's operations.
Events
A vibrant showcase of the various events that take place at Kalam CX.
Ahmed Farahat - HR Insights & Industry Reflections from Future Group
September 13, 2024
Events
Ahmed Farahat - HR Insights & Industry Reflections from Future Group
Ahmed Farahat, HR Director at Future Group, offers valuable insights into the HR industry, shares his professional experience, and discusses key trends shaping the future of human resources. A must-watch for those interested in HR and talent management.
Events
A vibrant showcase of the various events that take place at Kalam CX.
Khaled Karem - Overcoming Challenges: A Journey of Perseverance
September 13, 2024
Events
Khaled Karem - Overcoming Challenges: A Journey of Perseverance
Khaled Karem, Learning and Development Team Lead, shares his inspiring story of overcoming challenges as a blind individual and his experiences navigating both personal and professional life. A powerful message of resilience and determination.
Events
A vibrant showcase of the various events that take place at Kalam CX.
Celebrating our Heros - Recognition list 2024
September 13, 2024
Events
Celebrating our Heros - Recognition list 2024
we proudly celebrate our hero who embodies the spirit of dedication, excellence, and teamwork. This remarkable individual has consistently gone above and beyond, setting an inspiring example for all of us. Today, we honor their unwavering commitment and outstanding contributions that have helped elevate Kalam to new heights. Thank you for being a true hero and a driving force behind our success!
Events
A vibrant showcase of the various events that take place at Kalam CX.
Mohamed Badrawei - Insights from the Co-Founder of Kalam cx
September 13, 2024
Events
Mohamed Badrawei - Insights from the Co-Founder of Kalam cx
Join Mohamed Badrawei, CEO of Future Group and Co-Founder of Kalam, as he shares his valuable insights into the company's vision, the operations landscape, and the exciting future of the customer experience industry. Learn how leadership and innovation have shaped Kalam's success.
Events
A vibrant showcase of the various events that take place at Kalam CX.
Raffle Winners - Kalam Annual Event 2024
September 13, 2024
Events
Raffle Winners - Kalam Annual Event 2024
The raffle at the Kalam Annual Event 2024 was full of excitement as team members won incredible prizes. Watch the thrilling moments as the winners are announced and celebrated during this special part of the event!
Events
A vibrant showcase of the various events that take place at Kalam CX.
Event Promotions Highlights - Kalam Annual Event 2024
September 13, 2024
Events
Event Promotions Highlights - Kalam Annual Event 2024
Check out the exciting promotions announced during the Kalam Annual Event 2024! From new leadership roles to team advancements, we celebrate the hard work and dedication that make these promotions well-deserved. Watch the full recap of this special moment!
Events
A vibrant showcase of the various events that take place at Kalam CX.
Team Building Activities - Strengthening Bonds at Kalam Annual Event
September 13, 2024
Events
Team Building Activities - Strengthening Bonds at Kalam Annual Event
Our Kalam Annual Event featured fun and engaging team-building activities designed to strengthen collaboration and teamwork. Watch as our employees bond, have fun, and grow together in this action-packed segment!
Events
A vibrant showcase of the various events that take place at Kalam CX.
Mostafa Alokaily - Vision for 2024 & Kalam Foundation
September 13, 2024
Events
Mostafa Alokaily - Vision for 2024 & Kalam Foundation
Mostafa Al Okhaily, CEO & Founder of Kalam, outlines the company’s vision for 2024 and the goals of Kalam Foundation. Learn about the strategic direction for the coming year and the initiatives driving Kalam’s continued success and growth.
Events
A vibrant showcase of the various events that take place at Kalam CX.
Training Newsletter - Meet the eLearning Team
September 12, 2024
Training & Development
Training Newsletter - Meet the eLearning Team
Get to know the brilliant minds behind your online learning experience
Training & Development
We spotlight Kalam CX's dedication to the continuous growth and upskilling of our team.
Yaroslava Cherkavska - Service Delivery Supervisor
September 12, 2024
Promotions
Yaroslava Cherkavska - Service Delivery Supervisor
Yaroslava Cherkavska has been promoted to Service Delivery Supervisor, effective September 2024.
Promotions
we proudly announce and celebrate the career advancements within our Kalam CX family.
Top Performers - August 2024
September 12, 2024
Top Performers
Top Performers - August 2024
These exceptional team members have demonstrated remarkable dedication and commitment, driving success across their roles
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Top Performers - July 2024
August 10, 2024
Top Performers
Top Performers - July 2024
We are proud to recognize our top performers who have consistently demonstrated dedication, hard work, and excellence in their roles.
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Top Performers - June 2024
July 12, 2024
Top Performers
Top Performers - June 2024
We are thrilled to recognize our top performers who have displayed exceptional dedication and excellence throughout the month.
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Top Performers - May 2024
June 9, 2024
Top Performers
Top Performers - May 2024
These individuals have not only met but exceeded expectations, setting a high bar for the entire team.
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
Top Performers - April 2024
May 13, 2024
Top Performers
Top Performers - April 2024
Congratulations to the April top performers for your exceptional contributions, and thank you for inspiring us all to continue striving for excellence!
Top Performers
we spotlight the exceptional achievements of Kalam CX team members who consistently excel in their roles.
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Birthday
Celebrating the Birthday of our August Stars
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Your Opinion Matter - Review Kalam
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Yaroslava Cherkavska’s 1st Anniversary at Kalam
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Celebrating Mohammed Awad’s 1st Work Anniversary!
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A Beautiful Beginning: Congratulations Youssef & Marwa!
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Celebration
3 Years of Talent & Dedication – Thank You, Habiba!
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Birthday
Celebrating the Birthday of our August Stars
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Happy Birthday Samar Alaa – A True Pillar of Kalam!
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June Birthday Wishes – Service Delivery Team
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Birthday
Happy Birthday to Our May Stars!
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Birthday
Celebrating Our April Stars at Kalam!
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Wishing a Happy Birthday to Shahenda Ahmed! 🎉
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Kalam Ramadan Event 2025
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Kalam at Ain Shams University – Shaping the Future!
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Our Team Building Activities Fostering Connections and Growth
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Ahmed Farahat - HR Insights & Industry Reflections from Future Group
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Celebrating our Heros - Recognition list 2024
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Raffle Winners - Kalam Annual Event 2024
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Recognition
Joshua Siew Sets a New Record in Interpretation Minutes!
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Recognition
Recognition of Mohamed’s Outstanding Contributions to Process Automation
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Recognition
Recognition & Appreciation – Thank You, Lisa!
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Recognition
Acknowledging Team Leadership Excellence: Mohamed Badreldin
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Recognition
Celebrating Excellence: Interpreter Joshua Siew
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Recognition
Celebrating MNX Team Success
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Top Performers
Team Leader of the Month - July 2025
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Top Performers - July 2025
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Top Performers - June 2025
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Team Leaders of the Month - June 2025
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Team Leaders of the Month – May 2025
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Promotions
New Service Delivery Supervisor - Mahmoud Hosny
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Yaroslava Cherkavska - Service Delivery Supervisor
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Promotions
Congratulations to Our New Workforce Management Supervisor!
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Promotions
Meet our New Senior Talent Acquisition Specialists
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Promotions
Exciting News Congratulations to Ibrahim Adel on His New Role!
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Promotions
Celebrating a New Milestone in Leadership – Sherif Zakaria's Promotion to Service Delivery Manager
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Training & Development
Introducing Our Self-Based Kalam Medical Training Program
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Training & Development
Training Newsletter - Meet the eLearning Team
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Vacancies
New Vacancy - Interpretation Trainer (Spanish/English)
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Vacancies
Regional Talent Acquision Vacancy are now open !!
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Vacancies
Partner Success Manager Vacancy is Available
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Vacancies
Service Delivery Assistant Manager vacancy is available
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Vacancies
Internal vacancy for Regional TA in the European Region
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Vacancies
On-Loan Interpretation Trainer
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Community
Community
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Leader of the month
Leader of the month
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Training & Development
Training & Development
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Announcements
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Promotions
Promotions
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Recognition
Recognition
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Celebration
Celebration
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Vacancies
Vacancies
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Birthday
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Events
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