Celebrating a New Milestone in Leadership – Sherif Zakaria's Promotion to Service Delivery Manager

Congratulations Sherif

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Sherif has been a cornerstone in our operations, demonstrating exceptional dedication and skill in managing service delivery accounts. His contributions have been instrumental in enhancing our processes and ensuring a seamless interpreter/client life cycle experience.

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In his new role, Sherif will be directly reporting to the Global Service Delivery Director. He will be responsible for overseeing our service delivery accounts and working closely with Service Delivery Account Managers (SDAMs). His primary focus will be on streamlining and enhancing the intercommunication and operations between our service delivery teams and support functions. This key position is vital for our continued success and growth, ensuring that we maintain the highest standards of service and efficiency.

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Sherif's journey with Kalam CX has been marked by relentless hard work, profound expertise, and an unwavering commitment to excellence. It's this combination of qualities that makes him the perfect candidate for this role.

Please join me in congratulating Sherif on his well-deserved promotion. We are confident that under his leadership, the service delivery department will achieve new heights of success.

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Let us all extend our full support to Sherif as he embarks on this new chapter. Together, we continue to grow stronger and reach new milestones.

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