We build connections that leads to growth
Creating bridges across languages and cultures.
We are Kalam CX
KALAM CX is a Customer Experience BPO Company HQ in Dubai with operations sites in Egypt, Malaysia, Mexico UK, and the US with over 6+years of experience in the healthcare and translation Industries.
Founded in 2019, Kalam has grown into one of the world’s most trusted translation and localization expert houses across the globe.
We have successfully established a global reputation for meeting our clients’ requirements in the most beneficial and cost-effectiveway.
With a Intensive Experience in Business process Outsourcing, Customer Experience, Interpreters sourcing, Training and access to translators for any language and business application, Kalam has earned a reputable image across all the Healthcare and translation services market
A Global presence with a revolutionary thinking
We provide full coverage for revolutionary solutions that have
been studied to maximize your outcome
A World class Solutions
We provide a wide range o f services and languages with complete solution that fit different business scale
Cost effective
We provide a cost efficient solutions for small-midsize business using variety of pricing modules
Flexible contracts
Improve the support you offer to your customers both before and after they buy and use your products or services.
Network
A network of 10000+ bilingual agent speaks over 200+ languages fromover 52+ country
Staff
Our professional staff is highly trained and the Majority of our staff are working from home as well as on site
Coverage
Our solutions extend globally to support all your business needs with 7 operational sites around the world
From Inception to Global Impact
Starting as a small team with big dreams in Dubai, our passion for connecting people and businesses has propelled us into the global arena.
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Our Pillar represent a symbole of our 4 core values
Our core values are the foundation of our success
Our business solutions were founded by the strong believe in the need of the business and the customer to establish a strong relationship to facilitate the ongoing relationship between both of them
Interpretation
Overcome language barrier with your customers
Connections
Building a strong relationship with your customers
Growth
Effectively and efficiently manage your operations
Automations
Empowering your workflow with the latest technology
Mission
Overcoming Barriers
Make it easier for Businesses to communicate globally & overcoming major barriers effectively and efficiently
Vision
Global Destination
A world-class destination, globally recognized brand & a partner in growth,helping businesses navigate and excel in the ever-evolving landscape ofcustomer interactions.
Solution-oriented
"I can’t say good enough things about them. The level oftalent that Kalam has available is impressive. I don’t think people realize howhighly skilled outsourced teams can be. They’re smart, reliable, andsolution-oriented.”
Our Partners
We proudly serve over 100 happy clients worldwide and have over 1000 satisfied employees.
