a service that allows you to create intelligent conversational
with your customers
A technology that simulates human conversations. our technology rely on artificial intelligence (AI), machine learning, and speech recognition to understand and respond to customer and employees they are interacting with.
Chatbots are good for resolving basic issues. As part of this process, a chatbot might collect the customer's name and contact information, possibly a confirmation or order number, and a description of the issue. If it can solve the problem, it will.
Even when chatbots can't resolve an issue, that isn't necessarily a failure. The chat session often gets elevated to an agent, accompanied by the information the chatbot collected. That creates efficiencies for the agent and creates a better experience for the customer.
The most powerful and adaptable over the phone