Remote Interpretation
Customer Experience
Start-ups cx Solutions
AI Automation
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Over the Phone Interpretation

Instant language support through professional interpreters, available on-demand over the phone.

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Video Remote Interpretation

Seamless interpretation via video for enhanced communication across languages and distances.

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Sign Language Interpretation

Professional sign language services bridging communication gaps for the hearing-impaired.

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Customer Service

Delivering top-tier customer experiences with responsive, knowledgeable support teams.

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Sales Generation

Driving revenue growth through targeted and effective sales outreach strategies.

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Technical Support

Expert technical assistance to ensure smooth operations and resolve technical issues quickly.

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Social Media Support

A dedicated team of experts with high problem-solving skills trained to quickly  

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Chat Support

Real-time chat services to engage and assist customers efficiently and effectively.

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Omnichannel

Comprehensive support across all communication channels for a seamless customer experience.

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Humen Resource Outsourcing

Complete HR solutions to manage recruitment, onboarding, and employee relations.

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Billing Support

Efficient billing services ensuring accuracy and timely processing for your business.

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Payroll Processing

Reliable payroll services, ensuring your employees are paid accurately and on time.

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Backend Support

Comprehensive backend services to optimize business operations and ensure smooth functionality.

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Chatbot

Automated chat solutions that offer instant, intelligent responses to customer queries.

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Virtual Assistant

AI-powered virtual assistants to streamline customer interactions and improve response times.

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About Kalam

Learn more about Kalam CX, our mission, values, and commitment to delivering exceptional customer solutions.

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Kalam Pulse

Stay updated with the latest industry insights, trends, and company news through our official blog.

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Kalam Connect

Explore Kalam Connect, our company magazine featuring in-depth stories, interviews, and operational highlights.

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Brand Guidelines

Access the official Kalam brand guidelines to maintain consistency across all branding and communications.

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Contact Kalam

Reach out to us for inquiries, support, or partnership opportunities — we're here to help.

Service Delivery Support

Use this department for questions or issues affecting assigned work, schedules, performance, or service quality.

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Change Request
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Common Questions

If you’re unsure where to go — this is the right place to start.

I have an issue during a live assignment.
I need help with my schedule or assignments.
I have a concern about service quality or performance.
I am unable to start or continue a service.
I need clarification about service policies or procedures.