Fraud, Waste & Abuse Training for Remote Interpreters (FWA)
Identify and respond to red flags with confidence. This course strengthens your awareness of ethical violations in healthcare interpretation.
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Course
Identify unethical practices and learn how to interpret confidently in sensitive healthcare situations.
Beginner Friendly
No experience required — just a sharp eye and ethical mindset.
Flexible schedule
30 minutes total — Quick, clear, and impactful.
Certificate of Completion
Show you’re trained to spot and report FWA with a recognized certificate.
About the Course
This concise course introduces interpreters to the concept of Fraud, Waste, and Abuse (FWA) in healthcare and insurance-related conversations. By recognizing red flags and suspicious behavior, interpreters can contribute to the integrity of the services they support. The course equips learners with the knowledge to identify FWA indicators while maintaining their role as neutral and professional facilitators of communication.
Learning Objectives
By the end of this course, learners will be able to:
- Identify common indicators of fraud, waste, and abuse during calls.
- Recognize when someone provides false or conflicting information
- Detect situations where the caller misunderstands the purpose of the call or plan.
- Spot when someone is speaking on behalf of another person without clarification or consent.
Course Curriculum Breakdown
Certificates
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