Welcome to Kalam Pulse

Everything you need to learn about the industry

search icon
Recipe not found!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Customer Experience
CX strategy
VRI
August 1, 2024

Top Customer Experience Trends to Watch in 2024

Discover the top customer experience trends for 2024, including AI, personalization, and real-time support.

Customer Experience
Chat Support
August 1, 2024

Unlocking Success with Chat Support: Meeting the Needs of Modern Businesses

Explores the significance of chat support in today's business landscape.

Omnichannel
Customer Experience
CX
July 1, 2024

Navigating Success with Omnichannel Solutions: Meeting the Demands of Modern Business

Explore how modern businesses can meet the evolving demands of their customers.

Outsourcing
Operations
June 1, 2024

Effortless Payroll Processing: Elevating Business Efficiency

Explore the critical role of efficient payroll processing in enhancing overall business operations.

Customer Experience
Social Media Solutions
Social Media Management
May 1, 2024

Boosting Business Success with Social Media Support: Building Connections in the Digital Era

How businesses can leverage social media platforms to engage with their audience, build brand awareness, and ultimately boost their success.

Outsourcing
Operations
April 1, 2024

Streamlining Success with Billing Support: Empowering Business Owners

The challenges businesses often face in managing invoices, credits, debits, memos, and billing document transfers.

Outsourcing
Operations
Business Efficiency
March 1, 2024

Enhancing Business Excellence with Back Office Support: A Strategic Move

Outsourcing non-core administrative tasks can allow organizations to focus on their core competencies and growth initiatives.

Automation
Chatbot solutions
February 1, 2024

A Strategic Move for Business Owners

The evolution of chatbots into essential tools for business owners looking to enhance customer interactions.

Customer Experience
January 1, 2024

Avoiding Common Pitfalls and Finding Solutions

The significance of proactive troubleshooting, streamlined communication, and well-trained support teams.

Client & Market

Productivity

Business Growth

Language barriers

Human Resources Outsourcing (HRO)

Business Efficiency

Social Media Solutions

Social Media Management

CX strategy

CX strategy

Multilingual customer support

E-commerce customer service

Omnichannel customer support

Chatbot solutions

Live chat support

customer service 2024

AI customer support

Work Environment

Remote Work

Interpreters

Virtual Assistant

Understand how virtual assistants are revolutionizing customer support through AI-powered solutions.

HR

Explore the benefits of outsourcing HR functions for business efficiency and employee satisfaction.

Video Remote Interpretation

Dive into the benefits of video remote interpretation and how it's transforming cross-language communication.

Technical Support

Stay updated on trends and best practices in providing top-tier technical support to clients.

Chatbot

Discover the latest advancements in chatbot technology and how it streamlines customer interactions.

Backend Support

Learn about backend support services that optimize business operations and improve productivity.

Billing Support

Delve into how streamlined billing support services improve financial management and client relations.

Social Media Support

Explore the impact of social media support in maintaining customer relationships and brand loyalty.

Payroll Processing

Discover how efficient payroll processing ensures timely and accurate compensation for employees.

Chat Support

Get insights on how real-time chat support enhances customer engagement and satisfaction.

Customer Experience

Explore strategies and insights that shape exceptional customer experiences, enhancing satisfaction and driving loyalty.

Operations

Gain insights into the operational strategies that power efficient business processes and growth.

Automation

Explore how automation is transforming workflows and improving operational efficiency across industries.

Startups CX

Discover key strategies and advice for launching and scaling successful startups in today's market.

Outsourcing

Learn how outsourcing various business functions can drive cost efficiency and operational excellence.

Omnichannel

Learn about delivering seamless customer experiences across multiple communication channels.

Virtual BPO

Understand the future of Business Process Outsourcing (BPO) with virtual solutions and remote teams.

Sales Generation

Uncover effective sales generation techniques and insights to boost revenue and grow your business.

Customer Service

Discover strategies and innovations driving exceptional customer service experiences in the digital age.

Interpretation

Explore trends and innovations in interpretation services, driving effective communication in diverse sectors.

Subscribe to our Newsletter

A monthly newsletter of articles, case study, updates in the field & much more

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.